Feedback
We value all feedback received and regular discuss the feedback during monthly Practice Meetings. We are then able to make any changes in order to improve the service patients receive.
Complaints
We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone, email or if you prefer, in writing. There is no timescale for providing a response but the regulations specify that the complainant should be updated, and informed of the reasons for the time taken, in
writing if there is no response provided within six months.
Mount Road Practice
Mount Road
Kidsgrove
Staffordshire
ST7 4AY
Call: 01782 777991
Email: admin.M83084@Staffs.nhs.uk